At Babesta.com, your satisfaction in our products is always guaranteed. We know it’s sometimes necessary to exchange or return an item.

RETURN AUTHORIZATION # REQUIRED
If you need to return or exchange an item it is VERY IMPORTANT that you email us FIRST to obtain a Return Authorization # and for the address to return the item(s) to. We use several different suppliers therefore there are different addresses that your product may be returned to. IF you do not contact us first and you ship it directly to Babesta.com in New York, we will have to charge you a shipping fee for us to then ship it out to the supplier(s) you should have returned it to. FOLLOW THESE 3 STEPS BELOW TO MAKE A RETURN.
1. YOU MUST EMAIL US TO OBTAIN A RETURN AUTHORIZATION #.
2. SHIP THE ITEM BACK TO THE ADDRESS(S) SUPPLIED IN THE RETURN EMAIL YOU WILL RECEIVE WITH YOUR AUTHORIZATION #.
3. EMAIL US WITH THE TRACKING NUMBER AND DATE YOU SHIPPED YOUR PRODUCT BACK.

RETURN POLICIES
Store Credit Policy: If you want to return anything you have purchased here at Babesta.com, we will give you a Refund for 100% of your purchase price minus shipping. If you need a size exchange or you wish to exchange it for a different item, we will give you a Store Credit of 100%. Definition of "Store Credit" is: A credit towards your future purchases here at Babesta.com

At Babesta.com, your satisfaction is guaranteed! If we send you the wrong size or the wrong product, we will pay for you to ship the product back to us, no questions asked. You have 10 DAYS to return your item. If you return after the 10 DAYS are up but less then 30 days, we will offer you a Store Credit equal to purchase price minus the shipping cost.

Returned items must be returned with all original tags attached, and in original packaging. Please be sure they are placed back in the package to avoid wrinkling. If you return products without the original tags and packaging, there may be a fee of $10.00 for each item with missing tags. We need to be able to resell the returned items and if there are no tags attached we cannot resell as a new item.

Special Order Items
Some items on the site are marked as "Special Order," "Custom," or "Built to Order." These items are non-returnable.

By placing an order at Babesta.com, you agree to the understanding our return policies.
Email: sales@babesta.com

SHIPPING POLICIES
We try our best to ship out your order the next business day after we receive your order. Sometimes it will even ship the same day IF your order was placed early in the day. This is what we TRY to do and what happens MOST of the time. However, if your item is on backorder or out of stock, shipping will be delayed. We will email you if there is a delay in shipping your order. CHRISTMAS AND HOLIDAY SEASON: We will still do our best to get your order out as fast as we can but there are possible delays of 1 to 2 business days before orders are shipped.

SHIPPING METHODS
When To Expect Your Order
We use USPS First Class mail. Shipping on most orders(mainly clothes) within the United States is $4 for orders up to $49, $6 for order up to $89, $9 for orders up to $139, $12 for orders up to $199 then $15 for orders $200 and up.
International orders are also shipped via United States Postal Service. Standard International Air for shipping costs are: $5 for orders up to $49, $8 for order up to $89, $11 for orders up to $139, $15 for orders up to $199 and $20 for orders $200 and up. We are not responsible for any extra fees, such as customs duties that countries may impose on your order or brokerage fees.

For Italian orders an extra $5 is added for extra insurance.

If you need your item sooner, please contact us so that we can arrange shipping via Fedex or UPS or you can chose at the time of check out other USPS options such as Priority or Express. Cut off for Rush orders is 3 pm EST. After that, we may be able to get it to the USPS but it is not a guarantee.

All US shipping destinations, includes a Delivery Confirmation tracking number. If you require signature confirmation to guarantee delivery, please contact us for pricing information. All International orders are sent via USPS with no tracking number as the cost is prohibitive. If a tracking number is required or signature confirmation is needed, please also contact us for pricing.

We reserve the right to change the shipping carrier to either UPS or FedEx unless you specify otherwise.

Some items require extra shipping costs as they are larger or heavier then most. These costs are reflected as handling charges but may need extra payment to cover extra shipping costs.

We keep our prices as low as we can for our valued customers. To continue to keep our prices so low, we cannot incur the return shipping charges unless it is our error. We appreciate your patience and your business.

WEBSITE PRIVACY
Please click this link for further details.

Online Pricing
Prices are subject to change without notice. If a price is listed incorrectly due to a typographical or other error, Babesta has the right to cancel any order placed for products listed at the incorrect price, whether or not an order has been confirmed and/or payment has been made. If payment has already been made and an order is canceled, Babesta will refund payment.

Changes to Website and Online Terms
Babesta has the right to change any content on this website without notice. Babesta also has the right to change the terms at any time without notice. Please check the terms periodically for changes or updates, as usage of this website is considered implicit acceptance of the current terms.

NEWSLETTER PRIVACY
By joining Babesta's Newsletter list, you should understand the following:

• This newsletter will be used to inform you of new products, discount codes, upcoming events and postings related to Babesta.
• You will receive a newsletter about 3 or 4 times a month.
• Your personally identifiable information, including name or e-mail address, will not be sold or disclosed to any third party under any circumstances, except in cooperation with law enforcement.
• You can remove your name from the list at any time.
• Babesta does not track the browsing habits of individual users.

We hope you will find our information and resources useful.

Thank you for visiting.